PRIVACY POLICY

INFORMATION WE COLLECT

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Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, billing and shipping address, and payment details.

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Website Usage Data: We may collect information about your interaction with our website, including your IP address, browser type, pages visited, and referring website.

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HOW WE USE YOUR INFORMATION

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Order Processing: We use your personal information to process orders, fulfil purchases, and provide customer support.

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Communication: We may use your email address to send order confirmations, updates, and promotional offers. You can opt out of marketing communications at any time.

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Improvement of Services: We may analyse website usage data to improve our website, products, and services, and to personalise your experience.

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DATA SHARING

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Third-Party Service Providers: The Lounging Llama Co is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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We may also by necessity share your personal information with other third-party service providers who assist us in operating our website, conducting business, or servicing you and may be transferred to and stored on servers located outside of your country. We never sell, trade or otherwise transfer your data.

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Third-Party Links: We may include third party links on our site to offer you additional value (e.g Etsy.com, Amazon.com). These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content, activities or data collection or data use of these linked sites and recommend that you review any relevant policies on any third party websites before proceeding.

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Legal Compliance: We may disclose your information when required by law or in response to lawful requests by public authorities.

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COOKIES AND TRACKING

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Cookies: We use essential and functional cookies to enhance your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

 

By using our site, you are agreeing to the cookies being placed on your device. You can find out more about how cookies are used and how you can manage them properly at information here:

 

All About Cookies.

 

The following links explain how to access cookie settings in various browsers:

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• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

 

 

Third-Party Analytics: We may use third-party analytics services such as Google Analytics to track and analyse website usage. These services may use cookies to collect information about your activity on our website.

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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DATA SECURITY

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Security Measures: We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Data stored through Wix.com’s data storage, databases and the general Wix.com applications is done so on secure servers behind a firewall.

 

Payment Security: All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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YOUR RIGHTS

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Access and Control: You have the right to access, update, or delete your personal information. You can also request information about how your data is being used and request restrictions on certain processing activities by contacting us at hello@theloungingllamaco.com.

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Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in the emails or by contacting us directly.

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CHANGES TO THIS POLICY

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Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

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CONTACT US

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@theloungingllamaco.com.

 

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

 

Last updated: 22 Mar 2024.